Choosing a solar energy installer is a huge decision that will impact your wallet, the environment, and your home’s energy costs and production. With the continued increase in electric rates and the growing popularity of solar, it’s more important than ever to know what to look for in a reputable company and what red flags to avoid. TruNorth Solar doesn’t want you to get duped. We want you to find an installer that’s the right fit for you, so take a look at our tips to help you find a great match.
What to Look for in a Reputable Contractor
- Experience and Longevity: Look for a local company that has been in business in your area for several years and has a strong track record. Longevity in the industry suggests they are financially stable and will be around to honor warranties and provide service down the road. Ask for details on how many systems they have installed and their experience with projects similar to yours.
- Licensing and Certifications: A reputable solar installer should have all the necessary state and local licenses and be fully insured. A key certification to look for is from the North American Board of Certified Energy Practitioners (NABCEP), which is considered the gold standard for solar professionals.
- Customer References and Reviews: Don’t just rely on what the company tells you. Check for local customer reviews on independent sites like the Better Business Bureau, Google, or NextDoor. Ask the contractor for references from past customers in your area and, if possible, ask for a reference from an older installation to learn about their long-term service.
- High-Quality Products and Warranties: A good installer will use high-quality, durable equipment and offer robust warranties on both the products and their workmanship. A solid warranty demonstrates their confidence in their products and installation.
- Transparent Communication: The contractor should be upfront and willing to answer all your questions without hesitation. They should be able to clearly explain the entire process, from system design and permitting, to installation and post-installation support. They should also provide a comprehensive, easy-to-understand contract with no hidden costs or ambiguous terms.
- In-person Site Assessment: A quality installer will conduct a thorough on-site assessment of your property to ensure a proper system design. Be wary of a company that offers a quote without ever visiting your home, as they may miss critical factors like shading or roof condition.
Red Flags to Watch Out For
- Outsourced Installation Work: Some companies subcontract their installation work. While this isn’t always a bad thing, it’s best to work with a company that uses its own trained and experienced teams. This ensures accountability and consistent quality.
- Unrealistic Promises: If an installer makes guarantees that sound too good to be true, it likely is too good to be true. A reputable company will provide a realistic energy projection and installation dates based on a detailed analysis of your energy usage and property.
- High-Pressure Sales Tactics: Be cautious of installers who use aggressive, pushy sales techniques or “today only” deals. A trustworthy company will give you the time and space to make an informed decision about a major investment.
- Lack of Credentials: A lack of proper licensing, insurance, or industry certifications is a major red flag. This could indicate a lack of expertise and a disregard for industry safety standards.
- Unclear Contracts: Be wary of contracts with confusing jargon, hidden fees, or clauses that are hard to understand. Always read the fine print and don’t sign anything you’re not comfortable with.
Why Choose TruNorth Solar? (Hint: For Long-Term Quality and Peace of Mind)
We’re proud to say, that based on what our customers say and the recognition we’ve received, TruNorth Solar truly embodies all the great qualities of a reputable solar contractor!
- Positive Reputation and Customer Service: We have a strong reputation for professionalism, reliability, and a customer-centric approach. Our Google reviews and customer testimonials consistently mention our transparent communication, knowledgeable staff, and willingness to answer questions throughout the entire process.
- Recognized Industry Expertise: We have been installing solar in Minnesota for over 16 years, are properly licensed, are NABCEP certified, have an A+ BBB rating, are Google Guaranteed, and are members of the Amicus Solar Cooperative. We’ve also been named a “Top Solar Contractor” by Solar Power World, a respected industry publication. This recognition, along with the fact that we have installed thousands of kilowatts of solar power, highlights our experience and expertise in the industry.
- Comprehensive Project Management: Customers have noted that we handle all aspects of the project, including obtaining permits and coordinating with utility companies, which helps to ensure a smooth and efficient installation. We are also noted for providing excellent post-installation service, which supports our vision of providing the very best customer experience and life-of-system service.
Ultimately, choosing the right solar contractor is about finding a company you can trust. By doing your homework and asking the right questions, you can ensure your solar installation is a smooth process and a rewarding investment for years to come. If you’re interested in learning more or getting a quote from TruNorth, please contact our team of experts!